One change, in full
Publishes CharmEasyCare and AI Scribe Add-On Pricing
observed between 2024-08-12 and 2025-10-12
Before — captured 2024-08-12
CharmEasyCare add-on Not listed
Charm AI Scribe add-on Not listed
Electronic Claims pricing 25¢/claim flat
Electronic Claims purchase path Separate Optum/Change Healthcare clearinghouse plan required
Free Plan: Automated Booking Assistant Included (checkmark)
Provider Plan: Number of Providers Checkmark (included)
Member Self-Verification add-on Not listed
Text/Phone Calls add-on Single 'Text/Phone Calls' line
Transcription Services Listed, contact-sales pricing
After — captured 2025-10-12
CharmEasyCare add-on $25/provider/month (min $250/mo, up to 10 providers)
Charm AI Scribe add-on $125/provider/month or $2/encounter (min $20/mo)
Electronic Claims pricing $25/mo minimum (0-50 txns) + $0.25/transaction above 50
Electronic Claims purchase path Bundled add-on via Optum partnership
Free Plan: Automated Booking Assistant Not listed
Provider Plan: Number of Providers Based on Usage
Member Self-Verification add-on $10 per verification fee
Text/Phone Calls add-on Split into 'Text/Voice Notifications' + 'Two-Way Text/Phone Calls'
Transcription Services Not listed (section replaced by Charm AI Scribe)
observed 2025-10-12 pricing page pricepackagingproduct from an archived copy on the record since 2026-10-09